Terms of service

Overview

Welcome to Riwayat Gold!

The terms “we”, “us” and “our” refer to Riwayat Gold. Riwayat Gold operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience.

Riwayat Gold is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced here, describe your rights and responsibilities when you use our website, services, or purchase products from us.

Please read these Terms of Service carefully. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service, our Privacy Policy, Refund Policy, and other store policies.

If you do not agree to these Terms of Service, you should not use or access our Services.

Section 1 - Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given us your consent to allow any of your minor dependents to use the Services.

To use the Services, including browsing our online store or purchasing products, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information.

You represent and warrant that all information you provide is correct, current, and complete.

You are responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

Section 2 - Our Products

We make every effort to display our products as accurately as possible. However, product colors, size, appearance, or details may vary slightly due to your device screen, lighting, or display settings.

We do not guarantee that the appearance or quality of any product purchased by you will exactly match the images shown on our website.

All product descriptions, prices, and availability are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

We may limit the quantities of any products that we offer to any person, geographic region, or jurisdiction.

Section 3 - Orders

When you place an order, you are making an offer to purchase.

Riwayat Gold reserves the right to accept or decline your order for any reason at our discretion. Your order is not accepted until we confirm acceptance.

We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as we may be unable to accommodate cancellation requests after an order has been accepted or processed.

If we make a change to, cancel, or do not accept an order, we may attempt to notify you using the email, billing address, shipping address, or phone number provided at the time of order.

Your purchases are subject to return or exchange only according to our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

Section 4 - Prices and Billing

Prices, discounts, and promotions are subject to change without notice.

The price charged for a product will be the price shown at the time your order is placed and will be included in your order confirmation.

Unless clearly stated, posted prices may not include taxes, shipping, handling, customs, or import charges.

We may offer promotions from time to time. These promotions may have separate terms and conditions. If there is a conflict between the promotion terms and these Terms of Service, the promotion terms will apply.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store.

You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you when needed.

You represent and warrant that:

  • The payment information you provide is true, correct, and complete.
  • You are authorized to use the selected payment method.
  • Charges incurred by you will be honored by your payment provider.
  • You will pay all charges incurred by you at the posted prices, including shipping, handling, and applicable taxes.

Section 5 - Shipping and Delivery

We are not liable for shipping or delivery delays.

All delivery times shown on our website are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, incorrect customer information, public holidays, weather conditions, or events outside our control.

Once the order is transferred to the delivery carrier, the risk of loss may pass to the customer, depending on the delivery method and applicable law.

Section 6 - Intellectual Property

Our Services, including but not limited to trademarks, brand names, text, images, graphics, product reviews, videos, audio, website design, and arrangement of content, are owned by Riwayat Gold, its affiliates, licensors, or service providers.

These materials are protected by applicable intellectual property laws.

You may use the Services only for personal and non-commercial use.

You must not reproduce, distribute, modify, publicly display, republish, download, store, copy, or transmit any material from our website without our prior written permission.

Riwayat Gold’s name, logo, product names, service names, designs, and slogans are trademarks or brand assets of Riwayat Gold or its affiliates. You must not use these without our written permission.

Shopify’s name, logo, product names, and service names are trademarks of Shopify.

All other names, logos, product names, and service names appearing on the Services are the property of their respective owners.

Section 7 - Optional Tools

We may provide you with access to third-party tools as part of the Services.

We do not monitor, control, or have input over these third-party tools.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind.

Any use of optional third-party tools is entirely at your own risk and discretion.

We may also offer new features, tools, or resources in the future. Such features will also be subject to these Terms of Service.

Section 8 - Third-Party Links

Our Services may contain links to websites or services operated by third parties.

We are not responsible for examining or evaluating the content, accuracy, privacy practices, or policies of third-party websites.

If you choose to access third-party websites, you do so at your own risk.

We are not liable for any harm or damages related to your use of third-party websites, products, services, or content.

Please review third-party policies carefully before you engage in any transaction.

Section 9 - Relationship with Shopify

Riwayat Gold is powered by Shopify, which enables us to provide the Services to you.

However, any sales and purchases you make through our store are made directly with Riwayat Gold.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Riwayat Gold, including any injury, damage, or loss resulting from purchased products and services.

You hereby release Shopify and its affiliates from claims, damages, and liabilities arising from or related to your purchases and transactions with Riwayat Gold.

Section 10 - Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy.

By using the Services, you acknowledge that you have read and understood our Privacy Policy.

Because the Services are hosted by Shopify, Shopify may collect and process personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit to the Services may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside.

Please review our Privacy Policy for more details about how we collect, use, and protect your personal information.

Section 11 - Feedback

If you submit, upload, post, email, or otherwise send us any ideas, suggestions, feedback, reviews, proposals, plans, or other content, you grant us the right to use, reproduce, modify, publish, distribute, and display such feedback for business purposes.

You represent and warrant that:

  • You own or have the necessary rights to submit the feedback.
  • Your feedback does not violate the rights of any third party.
  • Your feedback does not contain unlawful, abusive, obscene, or harmful content.
  • Your feedback does not contain viruses or malware.

We are not required to keep your feedback confidential, pay compensation for your feedback, or respond to your feedback.

We may monitor, edit, or remove feedback that we determine to be unlawful, offensive, misleading, or otherwise inappropriate.

Section 12 - Errors, Inaccuracies and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or availability.

We reserve the right to correct errors, inaccuracies, or omissions, and to update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.

Section 13 - Prohibited Uses

You may access and use the Services only for lawful purposes.

You may not use the Services:

  • For any unlawful or malicious purpose.
  • To violate any laws, rules, or regulations.
  • To infringe upon our intellectual property rights or the rights of others.
  • To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate against any person.
  • To submit false or misleading information.
  • To upload or transmit viruses or malicious code.
  • To send spam, phishing, or other unwanted messages.
  • To collect or track personal information of others.
  • To interfere with or bypass security features of the Services.
  • To scrape, copy, duplicate, sell, resell, or exploit any part of the Services without permission.
  • To use automated systems, bots, or tools in a way that harms our website or Services.

We reserve the right to suspend, disable, or terminate your access to the Services if we determine that you have violated any part of these Terms.

Section 14 - Termination

We may terminate this agreement or your access to the Services, or any part of the Services, at any time without notice if we believe you have violated these Terms or used the Services improperly.

You will remain liable for all amounts due up to and including the date of termination.

The sections related to Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other sections that by their nature should survive termination will continue to apply after termination.

Section 15 - Disclaimer of Warranties

The information presented on or through the Services is provided for general information purposes only.

We do not guarantee the accuracy, completeness, or usefulness of this information.

Any reliance you place on such information is strictly at your own risk.

Except as expressly stated by Riwayat Gold, the Services and all products offered through the Services are provided “as is” and “as available” without any warranties or conditions of any kind, either express or implied.

We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free.

Some jurisdictions do not allow limitations on implied warranties, so some of the above limitations may not apply to you.

Section 16 - Limitation of Liability

To the fullest extent permitted by law, Riwayat Gold, its partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, and Shopify and its affiliates shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages arising from your use of the Services or any products purchased through the Services.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

Section 17 - Indemnification

You agree to indemnify, defend, and hold harmless Riwayat Gold, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, claims, or expenses arising from:

  • Your breach of these Terms of Service.
  • Your violation of any law or the rights of a third party.
  • Your access to or use of the Services.

We may notify you of any claim and may control the defense and settlement of such claim where permitted by law. You agree to cooperate in the defense of any such claim.

Section 18 - Severability

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by applicable law.

The unenforceable part shall be considered removed from these Terms, and the remaining provisions shall continue to be valid and enforceable.

Section 19 - Waiver and Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of that right or provision.

These Terms of Service and any policies posted by us on this website constitute the entire agreement between you and Riwayat Gold regarding your use of the Services.

These Terms replace any prior agreements, communications, or proposals between you and us, whether oral or written.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

Section 20 - Assignment

You may not transfer, assign, or delegate these Terms or any rights or obligations under these Terms without our prior written consent.

We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.

Section 21 - Governing Law

These Terms of Service and any separate agreements through which we provide Services shall be governed by and interpreted in accordance with the applicable laws of Pakistan.

You and Riwayat Gold agree that any disputes shall be handled by the appropriate courts or authorities having jurisdiction over the business location of Riwayat Gold, unless otherwise required by applicable law.

Section 22 - Headings

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 23 - Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes.

Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 24 - Contact Information

Questions about these Terms of Service should be sent to us at:

Riwayat Gold
Email: riwayatgold@gmail.com
Phone: 03094290024
Address: Mansoorabad, Sargodha, Punjab, Pakistan